---
title: "Water Supply Services — Licensee Duties and Tariffs"
url: "https://legal.ge/en/service/civil-law-en/water-supply-services-en"
field: "Civil Law"
description: "Water supply licensee duties, drinking water quality and tariffs; the transitional tariff period applies until January 1, 2027. Legal.ge."
updated: "2026-10-14"
publisher: "legal.ge"
---

# Water Supply Services — Licensee Duties and Tariffs

> Source: legal.ge, https://legal.ge/en/service/civil-law-en/water-supply-services-en

## Water Supply Activity and Licensing

A water supply licensee carries out its activity on the basis of a water supply license, in accordance with the Law of Georgia on energy and water supply and the subordinate normative acts issued under it. This means that water supply services may be provided only while a valid license issued by the regulatory commission is in force, and the licensee is obliged to duly perform the functions and duties assigned to it. The licensee is entitled to fully exercise the rights granted to it by the license in the manner defined by the law, the drinking water supply and consumption rules and the relevant decisions of the commission.

The full text is available on legal.ge after signing in: https://legal.ge/en/service/civil-law-en/water-supply-services-en

### What is the transitional rule for water supply tariffs?

When setting the tariff, the commission is authorized, until January 1, 2027, not to apply the requirement of the basic tariff-setting principle and to redistribute the cost of water supply and sewerage services among different categories of customers in different proportions.

### How is the fee charged to unmetered customers?

Until the water supply systems are fully put in order, the commission may define, differently and taking seasonality into account, the procedure for charging the water supply fee to an unmetered household or non-household customer.

### Can service be cut off for non-payment of a single utility fee?

Within the unified administration system, the administrator is entitled, where one of the fees reflected in the invoice is unpaid or underpaid, to discontinue providing its own service to the customer, and this is not considered a breach of the administrator's contractual obligations.

### Who controls drinking water quality?

The water supply licensee is obliged to supply customers with drinking water of a quality meeting the standards in force in Georgia and to ensure continuous quality control. The documents submitted to obtain the license likewise confirm the system's capacity to ensure safe, continuous and reliable drinking water supply.