---
title: "Marketplace Platform Compliance"
url: "https://legal.ge/en/service/corporate-and-commercial-law-en/marketplace-platform-compliance-en"
field: "Corporate & Commercial Law"
description: "Marketplace platform compliance: intermediary services, the hosting regime, the ban on monitoring duties and agency complaints. Legal.ge."
reviewed: "2026-06-27"
updated: "2026-11-08"
publisher: "legal.ge"
---

# Marketplace Platform Compliance

> Source: legal.ge, https://legal.ge/en/service/corporate-and-commercial-law-en/marketplace-platform-compliance-en

A marketplace combines two roles: it is a provider of information society services — a conduit and a host of information — and at the same time an organiser of trade that displays third-party offers and receives orders. It is precisely the first, intermediary role that forms the legal core defined by the Law of Georgia on Electronic Commerce. On this page we explain the platform’s status and the boundaries of its liability under the intermediary-service norms; the questions of reporting-obligor status are devoted to a separate page, and the consumer regime of distance contracts is likewise a topic of its own.

## The Platform’s Status — Intermediary Service Provider

Article 2 defines the concepts: an information society service is a service provided remotely, for remuneration, by electronic means at the individual request of the recipient; an intermediary service covers three specific types — mere conduit, caching and hosting. A marketplace falls squarely into the last category: it stores information on a server and ensures its availability.

The same article defines the service provider — a natural or legal person providing information society services — and two categories of recipients: those using the service for professional purposes and natural persons acting outside their trade. Article 3 adds the licensing freedom: the provision of information society services is not subject to licensing, permits or authorisation — the sole exception being activities brought under a licensing regime by other legislation.

## The Information Duties

Article 4 names the foundation of platform transparency: the provider must make permanently and easily accessible information on its business name and legal form, address, contact details, registry identification number and, where applicable, licence data. Prices must be indicated clearly and include all costs — delivery and taxes.

Article 5 governs commercial communications: advertising must be clearly identifiable, the sender unambiguously ascertainable, and the conditions of discounts and offers easily accessible and comprehensible. For platform advertising this means the commercial character of promoted channels must be recognisable without error.

## Liability Exemption — the Conduit Regime

Article 11 governs mere conduit: in transmitting a recipient’s information through a communications network, or providing access to it, the intermediary provider is not responsible for the information where it did not initiate the transmission, did not select the recipient, and did not select or modify the content. Intermediate and temporary storage necessary for the transmission does not change the regime.

The full text is available on legal.ge after signing in: https://legal.ge/en/service/corporate-and-commercial-law-en/marketplace-platform-compliance-en

### What is an intermediary service?

Three specific types of information society service: mere conduit, caching and hosting — the allocation of space for storing information on a server. A marketplace operates in the hosting regime.

### Is the platform liable for sellers’ content?

No, where it lacks factual knowledge of unlawfulness; upon obtaining knowledge it must immediately remove the information or restrict access.

### Must the platform search for unlawful content?

No — imposing a monitoring or active-search duty is prohibited; only identification of a recipient may be required upon request.

### What information must remain accessible?

Business name and legal form, address, contacts, registry number and, where applicable, licence data.