---
title: "Consumer Class Actions"
url: "https://legal.ge/en/service/environmental-and-energy-law-en/consumer-class-actions-en"
field: "Environmental & Energy Law"
description: "Collective consumer redress in Georgia: Agency group decision, study procedure, fines and appeal of decisions explained. Legal.ge."
reviewed: "2026-02-13"
updated: "2026-10-14"
publisher: "legal.ge"
---

# Consumer Class Actions

> Source: legal.ge, https://legal.ge/en/service/environmental-and-energy-law-en/consumer-class-actions-en

## The Georgian Model of Collective Consumer Protection

The idea of consumer class actions is often associated with the American court model, where a single lawsuit protects an entire class of persons. The Georgian law on consumer rights protection chooses a different path: it establishes administrative collective redress for a violation of the rights of a group of consumers — through a decision of the Competition and Consumer Protection Agency of Georgia that addresses the whole group and obliges the trader to restore the violated right and to cease the prohibited practice. This law does not establish an American-style court class action procedure; a separate court group-litigation regime is not part of the source of this page and is not discussed here. At the same time, applying to the Agency does not deprive the consumer of the right to apply to a court or arbitration or to resolve the dispute through mediation — these routes do not exclude one another.

The full text is available on legal.ge after signing in: https://legal.ge/en/service/environmental-and-energy-law-en/consumer-class-actions-en

### Do consumer class actions exist in Georgia?

The consumer rights protection law develops collective protection administratively — through the Agency decision on a violation of the rights of a group of consumers; it does not establish an American-style court class action procedure. The consumer retains the right to apply to a court or arbitration or to use mediation.

### How quickly does the Agency study a case?

A response to the application is given within 10 working days, and the case is studied within 1 month of the decision to open the study; considering complexity, the study may be extended by not more than 3 months.

### What may the Agency require from the trader?

Upon confirmation of a group violation — restoration of the violated right and/or cessation of the prohibited practice within a set deadline, and in case of non-performance — a fine not exceeding 2 percent of annual turnover and not less than 600 lari.

### How do non-commercial organizations participate?

Non-commercial legal persons are entitled to participate in preparing the application where the rights of a group of consumers are violated, to cooperate with business associations and state bodies to defend consumer groups, and to facilitate mediation.