---
title: "Utility Connection Permits"
url: "https://legal.ge/en/service/licensing-and-regulatory-permits-en/utility-connection-permits-en"
field: "Licensing & Regulatory Permits"
description: "Utility subscriptions in Georgia: supplier duties, consumer rights, vulnerable-customer protection and disconnection rules. Legal.ge."
reviewed: "2026-03-25"
updated: "2026-10-24"
publisher: "legal.ge"
---

# Utility Connection Permits

> Source: legal.ge, https://legal.ge/en/service/licensing-and-regulatory-permits-en/utility-connection-permits-en

## The Legal Basis of Utility Subscriptions

Registering as a utility subscriber for water, gas or electricity means, legally, a supply-contract relationship with a provider. Under the energy law, the supply of electricity or natural gas to a final consumer proceeds in the manner established by the law and the subordinate acts issued on its basis; apart from cases directly specified in the law, supply takes place at an unregulated market price, on the basis of a supply contract concluded between the consumer and the supplier. Household consumers and small enterprises have the right, in the cases provided by the law, to enjoy supply services. Subscription is thus a market relationship: your rights and the supplier's obligations mirror each other, and the law regulates that balance in detail.

The full text is available on legal.ge after signing in: https://legal.ge/en/service/licensing-and-regulatory-permits-en/utility-connection-permits-en

### Within what period is a claim resolved?

Within 10 working days, where appropriate with compensation.

### May the supplier be changed?

Yes, freely; the final account arrives no later than 6 weeks after the change.

### When is supply interrupted?

For non-performance of contract obligations, in the manner established by the commission.

### When is a price change notified?

No less than 1 month before it takes effect, with notice of the right to terminate.