---
title: "Utility Regulatory Compliance"
url: "https://legal.ge/en/service/licensing-and-regulatory-permits-en/utility-regulatory-compliance-en"
field: "Licensing & Regulatory Permits"
description: "Utility compliance: public service, 5-year information storage, fines up to 10% of turnover and authorization. Legal.ge."
reviewed: "2026-02-15"
updated: "2026-10-23"
publisher: "legal.ge"
---

# Utility Regulatory Compliance

> Source: legal.ge, https://legal.ge/en/service/licensing-and-regulatory-permits-en/utility-regulatory-compliance-en

## The Core Blocks of Utility Compliance

For a player in the utility sector, compliance depends on five groups of norms: public-service obligations, supplier obligations, information storage, penalty sanctions, and the authorization schedule of public-service suppliers. This page explains all five and shows how they connect to daily operating practice.

The full text is available on legal.ge after signing in: https://legal.ge/en/service/licensing-and-regulatory-permits-en/utility-regulatory-compliance-en

### For how long is information stored?

The supplier stores contract- and derivatives-related information for no less than 5 years and transfers it to the commission and the competition agency.

### What fines are provided?

For unbundling breaches — up to 10% of the previous year's turnover; for market manipulation — up to 6%; for other breaches — a warning or a fine of 5 000 to 75 000 GEL.

### By what deadlines is authorization carried out?

The government approves the electricity market concept within 3 months and the gas one within 10 months; electricity-sector authorization — by 1 July 2021, gas — by 1 July 2022.

### Within what period are consumer disputes resolved?

Disputes must be resolved fairly and in good time within 10 working days, with compensation where appropriate.

### When may the consumer terminate the contract?

Where the consumer does not agree with the changed supply conditions — by the right of early termination, after notice of the change.