In the complex logistics chain of the Caucasus, a single administrative error by a freight forwarder can result in cargo being stranded at Poti Port or the Customs Clearance Zone (GEZ) for weeks. When goods are detained due to missing documentation, incorrect manifest data, or misrouting, the importer is unfairly hit with escalating demurrage, detention, and storage fees. At Legal Sandbox Georgia, we refuse to let you absorb the cost of your service provider’s negligence. We specialize in initiating arbitration proceedings against local and international freight forwarders to recover damages resulting from their breach of contract and professional duty.
Our legal strategy is built on the strict application of international transport conventions applicable in Georgia (such as the CMR Convention for road transport and the Hague-Visby Rules for sea transport) alongside the Civil Code of Georgia. Freight forwarders often attempt to hide behind standard "limited liability" clauses in their terms and conditions. We aggressively challenge these limitations by proving "gross negligence" or willful misconduct, which pierces the liability cap. We meticulously gather evidence—communication logs, time-stamped tracking data, and official customs protocols—to establish a direct causal link between the forwarder’s error and the financial losses you incurred.
We represent clients in arbitration tribunals (such as the DRC or GIAC) to secure a binding award for damages. Our claims go beyond just the reimbursement of terminal fees; we calculate and demand compensation for consequential losses, including lost market opportunities and contractual penalties you faced from your own buyers due to the delay. Whether the dispute involves a Georgian trucking company or a global shipping line, our goal is to shift the financial burden back to the party responsible for the error, ensuring that your business does not pay the price for someone else's incompetence.
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