Recalling a defective product from the market in Georgia is no longer a purely private matter between business and consumer: the Code on Product Safety and Free Circulation creates a state-law mechanism — from preventive duties through the graduated orders of the market surveillance authority to differentiated sanctions for non-compliance. On this page we explain that three-level logic: first the manufacturer’s initial duties, then the stages of the authority’s response, and finally the fines that scale precisely with those stages. The civil-law recourse for defects remains the subject of a separate page; here we cover the regulatory regime only.
Prevention: the Manufacturer’s Primary Duties
Article 9 lays the foundation: the manufacturer must place only safe products on the market and, within its competence, warn consumers of visible or invisible risks the product contains in its intended use. Where avoiding the risk is impossible, the manufacturer must take every measure to reduce it. The distributor, within its activity, facilitates safety, and both must cooperate with the authorised authorities.
The information layer is set by Article 12: the consumer receives essential, reliable and complete information about the product — name, manufacturer, shelf life where applicable, weight or volume, usage rules — in Georgian. This informational foundation later becomes the backbone of communication with the surveillance authority and of informing affected consumers.