Telemedicine Compliance

Is telemedicine legal in Georgia?

Yes, but it must comply with healthcare and data protection laws. Platforms must ensure secure data transmission, proper patient identification, and adherence to medical standards.

Can I use Zoom or Skype for consultations?

Using standard consumer apps is risky and may violate data privacy laws. It is recommended to use specialized, encrypted telemedicine platforms that comply with GDPR/local standards.

What documents do I need for a telemedicine app?

You need Terms of Use, a Privacy Policy, Informed Consent forms, and internal SOPs for doctors. Our lawyers can draft all necessary documentation for your platform.

Are electronic prescriptions allowed?

Yes, electronic prescriptions are valid in Georgia if issued through the official government e-health system, requiring proper integration and doctor authentication.

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Telemedicine Compliance is a critical component for any healthcare institution or startup delivering digital health services. As technology advances rapidly, the regulatory environment is also tightening to ensure patient safety and data protection. In Georgia, telemedicine platforms must meet not only medical practice standards but also strict requirements for cybersecurity and personal data protection. Non-compliance often leads to heavy financial fines, reputational damage, and license suspension. This service ensures your digital medical activities are fully harmonized with legislation.

Specialists on Legal.ge offer comprehensive audits and consulting services regarding telemedicine compliance, including:

  • Regulatory audit: Reviewing existing business processes against the "Law on Health Care" and relevant technical regulations.
  • Data protection system implementation: Developing policies for processing patient health data (special category data).
  • Internal protocol preparation: Creating Standard Operating Procedures (SOPs) for doctors conducting remote consultations.
  • Technical compliance: Legal assessment of the security of software and communication channels used.
  • Staff training: Training medical personnel on the legal and ethical aspects of telemedicine.

In practice, compliance issues often manifest in details such as obtaining patient informed consent in an incorrect format or storing video recordings on unsecured servers. For example, a clinic might use standard video-calling apps (like Zoom or Skype) without additional safeguards, violating data confidentiality standards. It is also common for telemedicine platforms to improperly identify patients, leading to medical errors. Engaging a qualified lawyer helps you eliminate such systemic flaws before product launch.

In Georgia, telemedicine compliance is regulated by several key acts. The "Law on Personal Data Protection" sets the highest standard for processing health data. The "Law on Medical Practice" defines a doctor's obligations, including during remote services. Also important are orders from the Minister of Internally Displaced Persons from the Occupied Territories, Labor, Health and Social Affairs regarding medical record-keeping rules. Regarding electronic signatures and documents, the "Law on Electronic Document and Electronic Trust Services" applies.

Working with a specialist begins with a "Gap Analysis" — comparing the current state with the required standard. The lawyer examines your IT infrastructure from a legal perspective, checks contracts with software providers, and prepares recommendations. Special attention is paid to patient rights protection mechanisms to ensure digital services do not infringe upon their interests.

Legal.ge is the ideal space to find digital health lawyers. Telemedicine requires specific knowledge combining medicine, technology, and law. Through our platform, you can connect with experts who will help you build a safe, legal, and trustworthy telemedicine service, guaranteeing your business's success.

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