A separate "telemedicine licence" for a telemedicine platform does not exist in Georgia — and stating that non-existence openly is precisely the value of this page: it removes a memorized error already at the planning stage of a project. The Georgian system’s answer rests on three norms: telemedicine is defined in the Law on Medical Practice (Article 5); the service is delivered by a certificate-holding subject (Article 19); and state supervision is exercised by the ministry through the council (Articles 66 and 67). Foreign frameworks of regulatory authorization — in the style of the United States medicines agency or the European artificial-intelligence act — do not exist in Georgian law, and relying on them distorts a project’s expectations.
Telemedicine — A Professional’s Service
The definition in Article 5 describes telemedicine as the remote provision of medical services, carried out by a professional of the medical field by means of information and communication technologies, aimed at the exchange of information for the diagnosis, treatment and prevention of diseases, as well as at the continuous education of medical personnel, medical research and the evaluation of its results. This definition is decisive: telemedicine is not a technology product requiring a separate authorization — it is a form of a professional’s service. The entire subsequent architecture follows from this: what a platform "carries" is the subject’s service, and the criterion of lawfulness sits in the subject, not in the software. The subject itself is likewise defined in the law: a subject of independent medical practice is a person who carries out that activity in the manner established by Georgian legislation and answers for its results.
The Certificate and Supervision
Article 19 defines the state certificate as a state certificate confirming the right of independent medical practice and determining the medical specialty; it is mandatory only for independent medical practice. The certificate is a strict-accounting document — with a series, a number and other protection marks; its transfer to another person is prohibited. The law also regulates its annulment: the certificate becomes void by decision of the issuing organ — on the holder’s death or declaration of death by the court, on the holder’s written request, or on the discovery that a forged document was used as the basis of the decision to grant it. Article 90 links the remote consultation directly to that subject: only a subject has the right to receive a consultation using telemedicine, only a subject gives the recommendation, and only a subject answers for the results. The supervision block sits in Articles 66 and 67: state supervision is exercised by the ministry through the council, which secures the active participation of university clinics, physicians’ professional associations and other public organizations; the forms of supervision are quality control of medical services and control of the production of medical documentation. The system thus neither defines the platform as a separate regulated object nor provides a special permit for it.
The International Contrast and Its Lesson
In some jurisdictions special authorizations exist for digital-health products — where a device, a piece of software or a platform service is perceived as a separate regulatory object. No such division exists in the Georgian system: the law perceives telemedicine as a professional’s service, and every special requirement concerns exactly that professional’s status and service. A market-entry plan for Georgia should therefore contain no line for "platform authorization": nobody fills it and nobody demands it. What is decisive instead are two rows of questions: who are the subjects delivering services on the platform, and how sound is their activity under the standards that state supervision checks.
What This Means for a Platform
The legal strategy of a platform is therefore written in three practical steps: first — verify the subject status and certificate of every provider, because the lawfulness of the service stands on it; second — align the quality and documentation processes with the standards that supervision checks (Articles 66 and 67); third — distribute responsibility correctly in the contracts, specifying that the recommendation is given and answered for by the subject (Article 90). The verification of the certificate must not be a formality: the strict-accounting marks — series, number and protection signs — allow the document’s authenticity to be checked, and the prohibition of transfer means that a "borrowed" certificate gives a platform nothing. Searching for a separate "platform licence" is a waste of time: no one in the market holds such a document, and demanding it in contracts creates a misdirected relationship. The right architecture, instead, gives the platform a double benefit: the service is lawful because the providers are certified, and the risk stands exactly with the party that answers for it by law.
Is a telemedicine platform licence required?
No. Lawfulness is determined by the providers’ certificates (Articles 19 and 90) and the supervision standards (Articles 66 and 67).
How does the law describe telemedicine?
As the remote provision of medical services by a professional using information and communication technologies (Article 5).
How is a genuine certificate recognized?
It is a strict-accounting document — with a series, a number and protection marks; transfer is prohibited and it is annulled in the cases the law provides (Article 19).
Who exercises supervision?
The ministry, through the council, with the participation of clinics and professional associations; the forms are quality control and documentation control (Articles 66 and 67).
Who answers for a recommendation delivered through a platform?
The subject that directly gives it (Article 90).
How We Help on Legal.ge
The Legal.ge team helps telemedicine platforms with the correct regulatory map: we underline that a separate licence does not exist, verify providers’ subject status under Articles 19 and 90, organize the quality and documentation processes on the logic of Articles 66 and 67, and correct contractual frameworks. Contact Legal.ge — a platform’s lawfulness lies not in a separate document but in the right architecture.