Ticketing Agreements regulate the relationship between event organizers and ticket sales platforms (e.g., TKT.ge, Biletebi.ge). This document defines financial flow management: when the organizer receives ticket revenue, what commission the platform retains, and who owns user data. A poorly drafted contract often leads to cash flow problems, where funds needed to run the event are "frozen" with the ticketing operator.
Legal services include negotiation and auditing of contracts:
- Commission and Service Fee Structure: Clarifying who pays the commission (buyer or organizer) and how the "Booking Fee" is distributed.
- Payout Schedule: Negotiating advances or staged payouts before the event so the organizer has operating funds.
- Exclusivity Clauses: Whether the organizer has the right to sell tickets through other channels (own website, box office).
- Data Ownership: Who owns the buyer database (emails, phone numbers) for marketing purposes.
- Refund Policy: Allocating liability in case of event cancellation or postponement—who refunds the money and who covers bank charges.
A practical example: A concert was cancelled due to the pandemic. The ticketing operator refused to refund the service fee, while the principal ticket amount had already been transferred to the organizer, who spent it on advertising. Customers demand a full refund. A legal deadlock ensues. A lawyer pre-writes "Escrow" conditions or insurance mechanisms in the contract for such cases.
In Georgia, ticket sales are regulated by the Civil Code and the Law on Consumer Rights Protection. The latter obliges the trader to provide full information on refund conditions. E-commerce regulations also apply to online sales.
The lawyer helps the organizer choose the right ticketing partner and sign an agreement that protects their financial interests. Legal.ge offers experts with experience in e-commerce and the event industry.
Ticket sales are the financial artery of your event. Ensure it is legally protected with the help of Legal.ge.
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