About this service
When a consumer's rights are violated, the law gives not only the court route but a special administrative one: filing an application with the Georgian National Competition and Consumer Protection Agency or the regulator of the relevant field. This procedure is faster and less costly than litigation, but it demands its own discipline: deadlines, evidence and a correct plan for reacting to the decision. This service helps consumers and businesses precisely within that administrative procedure — from preparing the application to appealing the Agency's decision.