The Agency and Consumer Rights
State supervision in the field of consumer protection is exercised by the agency determined by Georgian legislation, and cases brought by it are among the most common administrative disputes for businesses. Under the Law of Georgia on Protection of Consumer Rights, the agency studies facts of suspected violations of consumer rights, adopts decisions and, where a violation is established, imposes obligations on the trader. All three pillars of this process — what counts as a violation, how the study begins, and what fine follows non-compliance with a decision — are precisely defined by the law.