End-User License Agreements

Is EULA binding without a signature?

Yes, clicking "I Agree" during installation is legally equivalent to signing.

Difference between EULA and SLA?

EULA governs license rights (what you can do), while SLA defines service quality (uptime/support).

Can I forbid reselling the software?

Yes, licenses are typically "non-transferable," prohibiting resale to third parties.

What if user rejects EULA?

The user must not be able to install or use the software without accepting the terms.

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End-User License Agreement (EULA) is a critical document for any company distributing downloadable software (desktop apps, mobile apps, games). Unlike the SaaS model where software is in the cloud, an EULA regulates the use of the copy installed on the user's device. This agreement establishes that the user is not buying the software but obtaining a limited license to use it.

Without an EULA, your software product is vulnerable. Users could copy the code, reverse engineer it, distribute illegal copies, or demand compensation for data loss. Legal.ge offers professional lawyers who will draft an EULA that protects your intellectual property and minimizes legal risks.

What does the EULA Service cover?

The service ensures full legal protection:

  • License Grant: Defining whether the license is exclusive, transferable, and the territory it covers.
  • Usage Restrictions: List of prohibitions (e.g., decompilation, modification, renting).
  • Updates and Support: Conditions on how updates/patches are delivered to the user.
  • Warranty Disclaimer: A clause stating the software is provided "As Is" and the developer does not guarantee error-free operation.
  • Limitation of Liability: Capping damages to the cost of the software.
  • Termination: Grounds for revoking the license upon violation of rules.

Common Real-World Scenarios

Risks without an EULA:

  • Piracy: A user bought one copy and installed it on all office computers. An EULA must limit the number of devices.
  • Code Theft: A competitor studied your app's code and created a clone. An EULA prohibits Reverse Engineering.
  • Data Loss: A software bug deleted user's important files. Without liability limitation, the company could face huge compensation claims.

Legal Framework: Consumer Rights

In Georgia, EULAs are regulated by the Civil Code and the Law on Copyright. It is also important to consider the Law on Consumer Rights Protection, which prohibits unfair terms (e.g., completely excluding liability for intentional damage).

Step-by-Step Service Process

  1. Analysis: Determining software type (Freeware, Shareware, Commercial).
  2. Drafting: Writing the text.
  3. Implementation: Correct integration of the "I Agree" button during installation.

Why choose a specialist on Legal.ge?

An EULA is your product's shield. Lawyers on Legal.ge will help you create a document that is legally strong and yet understandable to the user.

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