About this service
A service level agreement — the contract that defines with what quality, at what times and under what conditions a cloud application service must be delivered to the customer — is today an indispensable legal component of almost every digital service. Georgian legislation has no separate statute for this type of agreement: a service level agreement is an ordinary contractual construction governed by the general norms of the Civil Code. Our service is built on precisely those norms: we help service providers draft agreements that genuinely protect their interests, and we help customers analyse the terms they are asked to sign before the signature.