About this service Online purchasing is the most ordinary consumer experience, yet legally it falls under a special regime: the consumer and the trader do not see each other, the contract is concluded
Consumer ProtectionOnline Returns & Refunds rules are the cornerstone of Georgian e-commerce legislation. The Law of Georgia on Consumer Rights Protection (Article 13) grants consumers the unconditional right to return
Consumer ProtectionConsumer Product Safety is a vital component of modern trade and business, directly linked to human life and health. Legislation in Georgia imposes strict obligations on manufacturers, importers, and
Consumer ProtectionAbout this service When a consumer's rights are violated, the law gives not only the court route but a special administrative one: filing an application with the Georgian National Competition and Cons
Payment SystemsWhat being an e-money provider means in Georgia Issuing electronic money — topping up wallets and using them for payments — is not regulated in Georgia as a separate "EMI license". The entry gate is t
Payment SystemsThe legal framework of the payment services contract The relationship between a consumer and a payment service provider is built on the consumer-rights chapter of the Georgian Law on Payment Systems a
Platform ComplianceRecipient protection: the right to complain to the Agency In the field of e-commerce, a recipient of the service — the person who uses a service supplied by electronic means — is given a dedicated sta
Platform ComplianceThe general principle of intermediary liability Georgian e-commerce legislation devotes a separate set of rules to service providers who act as technical intermediaries on the internet: they transmit
Platform ComplianceThe legal framework of e-commerce The Georgian Law on Electronic Commerce governs legal relations connected with electronic commerce, and for the purposes of the law e-commerce means the supply of inf
Platform CompliancePlatform liability: the intermediary-services frame An online platform that transmits, stores or hosts information between users is often built on foreign models. In Georgia these relations are govern
