About this service Online purchasing is the most ordinary consumer experience, yet legally it falls under a special regime: the consumer and the trader do not see each other, the contract is concluded
Consumer ProtectionThe Right of Withdrawal from Distance ContractsReturning an item purchased from an online shop is regulated by the Law of Georgia on Protection of Consumer Rights, and this regulation gives the consum
Consumer ProtectionThe Legal Framework of Product SafetyThe safety of consumer products in Georgia is regulated by a dedicated instrument — the Product Safety and Free Circulation Code. This act creates the system of ob
Consumer ProtectionAbout this service When a consumer's rights are violated, the law gives not only the court route but a special administrative one: filing an application with the Georgian National Competition and Cons
Payment SystemsWhat being an e-money provider means in Georgia Issuing electronic money — topping up wallets and using them for payments — is not regulated in Georgia as a separate "EMI license". The entry gate is t
Payment SystemsThe legal framework of the payment services contract The relationship between a consumer and a payment service provider is built on the consumer-rights chapter of the Georgian Law on Payment Systems a
Platform ComplianceRecipient protection: the right to complain to the Agency In the field of e-commerce, a recipient of the service — the person who uses a service supplied by electronic means — is given a dedicated sta
Platform ComplianceThe general principle of intermediary liability Georgian e-commerce legislation devotes a separate set of rules to service providers who act as technical intermediaries on the internet: they transmit
Platform ComplianceThe legal framework of e-commerce The Georgian Law on Electronic Commerce governs legal relations connected with electronic commerce, and for the purposes of the law e-commerce means the supply of inf
Platform CompliancePlatform liability: the intermediary-services frame An online platform that transmits, stores or hosts information between users is often built on foreign models. In Georgia these relations are govern
